POLICIES
Privacy Policy
Effective Date: May 2026
Classic Bodyworks Ltd. respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request service, or communicate with our team.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Vehicle information
- Insurance-related information you choose to provide
- Appointment or repair inquiry details
- Messages submitted through our website, email, phone, or other communication channels
We may also collect basic website usage information, such as browser type, pages visited, device information, and general analytics data. This information helps us understand how visitors use our website and improve the user experience.
2. How We Use Your Information
Classic Bodyworks Ltd. may use your information to:
- Respond to your questions or service requests
- Schedule appointments
- Provide estimates or repair-related communication
- Communicate with your insurance provider when authorized or necessary
- Improve our website, services, and customer experience
- Maintain business records
- Comply with applicable legal, regulatory, or insurance requirements
We do not sell or rent your personal information.
3. Sharing of Information
We may share information only when necessary to provide service or operate our business. This may include sharing information with:
- Insurance companies
- Rental car providers
- Parts suppliers
- Payment processors
- Website hosting or technology providers
- Professional advisors, such as attorneys or accountants
- Government or legal authorities when required by law
We only share the information reasonably necessary for the intended purpose.
4. Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve functionality, and enhance the visitor experience.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.
5. Data Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.
6. Third-Party Links
Our website may include links to third-party websites, such as social media profiles, review platforms, map services, or other external resources. We are not responsible for the privacy practices, content, or policies of those third-party websites.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Your Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to any legal, business, insurance, or recordkeeping requirements.
You may also opt out of non-essential communications by contacting us directly.
9. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Classic Bodyworks Ltd.
96-1372 Waihona St.
Pearl City, HI 96782
Phone: (808) 455-8853
Email: info@classicbodyworkshawaii.com
Business Hours:
Monday through Friday: 8:00 am to 5:00 pm
Saturday and Sunday: Closed
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Terms and Conditions
Effective Date: [Insert Date]
Welcome to the website of Classic Bodyworks Ltd. By accessing or using this website, you agree to the following Terms and Conditions. Please read them carefully.
1. Use of This Website
This website is provided for general informational purposes and to help customers learn about Classic Bodyworks Ltd., our services, and how to contact us.
You agree to use this website only for lawful purposes and in a way that does not damage, disable, interfere with, or impair the website or its functionality.
2. Services
Classic Bodyworks Ltd. provides auto body and collision repair services on Oahu, Hawaii. Information on this website is intended to describe our general services and capabilities. It does not guarantee that every service, repair, estimate, certification, part, or appointment time will be available for every vehicle or situation.
All repairs, estimates, scheduling, insurance coordination, and service recommendations are subject to inspection, availability, authorization, and the specific condition of the vehicle.
3. Estimates and Repair Information
Any information submitted through this website, by phone, by email, or in person may be used to help us respond to your inquiry or begin the repair process.
Any estimate, timeline, or repair recommendation provided is subject to change after a full inspection of the vehicle, discovery of additional damage, parts availability, insurance approval, manufacturer requirements, or other relevant factors.
4. Insurance and Third-Party Providers
Classic Bodyworks Ltd. may communicate with insurance providers, rental car providers, parts suppliers, or other third parties as part of the repair process when appropriate.
We are not responsible for the decisions, delays, policies, approvals, denials, payment timing, coverage determinations, or actions of insurance companies or other third parties.
5. Appointment Scheduling
Submitting a request through the website, by email, or by phone does not guarantee an appointment until confirmed by Classic Bodyworks Ltd.
We reserve the right to reschedule, decline, or modify appointments based on workload, repair type, staffing, parts availability, or other business needs.
6. Website Content
All content on this website, including text, images, graphics, logos, layout, and design elements, is owned by or licensed to Classic Bodyworks Ltd. or its website provider and is protected by applicable copyright and intellectual property laws.
You may not copy, reproduce, republish, distribute, modify, or use website content without prior written permission.
7. Accuracy of Information
We make reasonable efforts to keep website information accurate and current. However, we do not guarantee that all information on this website is complete, error-free, or up to date.
We reserve the right to update, correct, or remove website content at any time without notice.
8. Third-Party Links
This website may include links to third-party websites, such as social media platforms, review sites, map services, or other resources. These links are provided for convenience only.
Classic Bodyworks Ltd. does not control and is not responsible for the content, privacy practices, terms, or actions of third-party websites.
9. No Warranty
This website is provided on an “as is” and “as available” basis. Classic Bodyworks Ltd. makes no warranties or representations regarding the operation, availability, accuracy, or reliability of this website.
We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components.
10. Limitation of Liability
To the fullest extent permitted by law, Classic Bodyworks Ltd. shall not be liable for any damages arising from your use of, or inability to use, this website.
This includes direct, indirect, incidental, consequential, or punitive damages, including damages related to website errors, interruptions, loss of data, unauthorized access, or reliance on website content.
11. User Submissions
If you submit information through this website or by contacting us, you agree that the information you provide is accurate to the best of your knowledge.
You agree not to submit false, misleading, unlawful, threatening, abusive, defamatory, or harmful content.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
13. Governing Law
These Terms and Conditions are governed by the laws of the State of Hawaii, without regard to conflict of law principles.
Any disputes related to this website or these Terms and Conditions shall be handled in the appropriate courts located in Hawaii.
14. Changes to These Terms
Classic Bodyworks Ltd. may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted means you accept the updated Terms.
15. Contact Information
If you have questions about these Terms and Conditions, please contact us:
Classic Bodyworks Ltd.
96-1372 Waihona St.
Pearl City, HI 96782
Phone: (808) 455-8853
Email: info@classicbodyworkshawaii.com
Business Hours:
Monday through Friday: 8:00 am to 5:00 pm
Saturday and Sunday: Closed
Here’s a website-ready Accessibility Policy for Classic Bodyworks Ltd. I’d place this on a page titled Accessibility Statement or Accessibility Policy.
Accessibility Policy
Effective Date: [Insert Date]
Classic Bodyworks Ltd. is committed to making our website accessible and usable for all visitors, including individuals with disabilities. We believe every person should be able to access information about our services, contact our team, and use our website with dignity, independence, and ease.
Our Commitment
We make reasonable efforts to improve the accessibility of our website and digital content. Our goal is to provide a website experience that is clear, usable, and accessible to the widest possible audience.
Where practical, we aim to follow recognized accessibility standards, including the Web Content Accessibility Guidelines, commonly known as WCAG. WCAG is an internationally recognized set of recommendations for making web content more accessible to people with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Accessibility Standards
Our ongoing accessibility efforts are guided by the principles of WCAG, which focus on making web content:
- Perceivable: Information should be available in ways people can recognize and understand.
- Operable: Website features should be usable with a keyboard and other assistive tools where possible.
- Understandable: Content and navigation should be clear and predictable.
- Robust: Website content should work with current and commonly used browsers, devices, and assistive technologies.
These four principles are part of the WCAG framework used to evaluate digital accessibility.
Ongoing Efforts
Classic Bodyworks Ltd. understands that accessibility is an ongoing responsibility. We may review and improve the website over time as standards, technology, and user needs evolve.
Our accessibility efforts may include:
- Improving website navigation and page structure
- Using readable text and clear content formatting
- Adding alternative text to meaningful images where appropriate
- Maintaining adequate color contrast where possible
- Supporting keyboard navigation where practical
- Reviewing forms and buttons for usability
- Improving compatibility with common assistive technologies
- Addressing accessibility concerns brought to our attention
Third-Party Content
Our website may include links to third-party websites, embedded tools, maps, social media platforms, review platforms, or other outside services. While we try to use reliable third-party tools, Classic Bodyworks Ltd. does not control the accessibility of third-party websites or platforms.
If you experience an accessibility issue with third-party content linked from our website, please let us know and we will do our best to provide the information another way.
Need Assistance?
If you have difficulty accessing any part of our website, need help using the site, or would like information in another format, please contact us. We will make reasonable efforts to assist you.
Classic Bodyworks Ltd.
96-1372 Waihona St.
Pearl City, HI 96782
Phone: (808) 455-8853
Email: info@classicbodyworkshawaii.com
Business Hours:
Monday through Friday: 8:00 am to 5:00 pm
Saturday and Sunday: Closed
Reporting an Accessibility Issue
If you encounter an accessibility barrier on our website, please contact us and include:
- The page or URL where the issue occurred
- A brief description of the problem
- The device, browser, or assistive technology you were using, if applicable
- Your preferred way for us to contact you
We will review accessibility concerns and make reasonable efforts to respond and address issues where practical.
No Guarantee
Although Classic Bodyworks Ltd. works to improve accessibility, some content may not yet fully conform to all accessibility standards. We do not guarantee that every part of the website will be fully accessible at all times, but we are committed to ongoing improvement and to helping visitors access the information they need.
